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Ineek is a small web design, hosting and digital agency that started out in 1999. They’ve grown a steady, loyal customer base since then, many of whom have been with Ineek from the beginning. Ineek pride themselves on their friendly and reliable service.
For Ineek, reliability is a deal-breaker as this is one of their own company SLAs. They first came across Coreix when their original server in the US started to have latency issues and they quickly realised they needed to take action. As a UK-based company, their preference was with a UK provider, so they were advised to approach Coreix due to its excellent reputation within the industry. Price was also an important factor, especially as a small business in a competitive industry that passes on savings to customers.
That’s why they switched to Coreix, and have now been with Coreix for so long, they’ve upgraded their server numerous times. The latest upgrade makes them more compatible with the latest PHP and CPanel releases, and has removed any obsolete server hardware.
Ineek have a dedicated server with us that runs their main business functions, and a small cloud server for minor functionality. We pride ourselves on our outstanding service to all our customers, large and small, and their loyalty pays testament to that. In terms of how we meet their needs against our own SLAs:
Reliability: Thanks to the Coreix Service Guarantee we confidently offer Ineek 100% network and infrastructure uptime. We have a number of back-up power systems to ensure fail-safe reliability to the highest possible standards. From multiple alternative power sources right down to five diesel generators on-site and on stand-by with over 72 hours worth of fuel stored for all eventualities, as is required for Tier 3 data centres like ours.
Price: Price is always important. Having proved we could exceed Ineek’s expectations, we were able to package our services within their tight budget. We’re always cost-competitive, and we’re confident that with Coreix, Ineek has the best value for money partner out there.
While many providers offer connectivity, Ineek chose to work with Coreix because of our exceptional reliability.
Hooman Nili from Ineek summarised his experience with Coreix as, “Fast, friendly and highly reliable support. Their sales team are great to work with towards reaching the best price-quality balance. They work with you, keeping you informed and updated rather than trying to sell (which I dislike) and their support team are second to none.”
If you’re interested in seeing how your business can benefit from working with Coreix, email our sales team at sales@coreix.net to find out more.
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